Terms and Conditions
TERMS OF SALE: All orders are subject to approval by our main office. Processed orders are not cancellable by the buyer. We will however, do our best to accommodate additions if they are received before the order is packed for shipment. Delivery agreements are contingent upon Acts of God, accidents delays of transportation facilities, and other delays which are unavoidable or beyond our control.
OFFSET RIGHTS: We may hold and apply any money, property or instruments of a customer which we have or may come into our possession and may apply, credit or offset the same against any amount owing by Customer to us.
PRICING TERMS: The prices in the catalog or price list supersede those published in any previous catalog or price list. We attempt to maintain published prices; however, due to market conditions or compulsory legislation, our prices may change without notice.
MINIMUM REORDER REQUIREMENTS: Our Minimum order is $350.00, excluding freight and/or taxes, shipped to one location.
AT ONCE ORDERS: Normally we ship at Once within 48 hours. If stock is not available, we usually cancel and ask customer to reorder.
STANDAR PACKS: Shelf pack quantities are indicated for each product in our catalog and price list. When orders are received for other than standard quantities, we will adjust to the nearest shelf pack. In rare cases, orders not in standard quantities may be allowed. In such cases, a $3.00 repack charge per item in non-standard quantities will be added to the invoice for this service.
SPECIAL ORDERS: We’ll be happy to quote on special packs and assortments of stock merchandise; completely custom-designed products are also possible. Please contact our Home Office for terms and quotations on special production.
EXPORT: Shipments and Terms will be arranged by our Export Department; All prices quoted are payable in U.S. Dollars, with exchange risks to be borne by the buyer.
CLAIMS AND RETURNS: All claims of damage or shortage must be reported within 7 work days of your receipt of the shipment. Goods damaged during transit are the responsibility of the carrier, but we will assist you in filling a claim. Retain the original packing materials for inspection by the carrier’s claim agent. Our products are not returnable except for reasons of shipping error or defect in stock or workmanship. You must receive prior authorization for return. Any authorized return for reason other than defect or our error will be credited less transportation charges and a 25% re-handling Charge. A 50% re-handling charge will apply to any unauthorized return.